Privacy Policy - All Your Software Solutions

This Privacy Policy explains how SofthubUSA.com (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from softhubusa.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we collect:

Pages or products viewed.
Websites or search terms that referred you.
Information about how you interact with the Site.

We call this “Device Information”.

We collect Device Information through:

Cookies – Data files placed on your device with a unique identifier. Learn more or disable cookies at www.allaboutcookies.org.
Log Files – Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons, Tags, Pixels – Electronic files used to measure site usage and engagement.

When you make or attempt to make a purchase, we collect:

Your name, billing/shipping address, payment information (e.g., credit/debit card details), email address, and phone number.

This is “Order Information”.

“Personal Information” in this policy refers to both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

Process and fulfill orders (including payment processing, shipping, and confirmations).
Communicate with you regarding your order.
Screen for potential risk or fraud.
Provide product or service information in line with your preferences.

We use Device Information to:

Detect and prevent fraud (e.g., using IP address).
Improve and optimize our Site (analytics, performance tracking).

3. Sharing Your Personal Information

We share Personal Information with trusted service providers to operate our Site and fulfill orders:

Our store runs on WordPress with WooCommerce for e-commerce operations, including order management and payment processing. See WooCommerce’s Privacy Policy: https://automattic.com/privacy/
Payments are processed securely through our approved payment gateways, which use SSL encryption and PCI-DSS compliance. We do not store your full credit card details.
Google Analytics helps us understand how visitors use the Site. See Google’s Privacy Policy: https://www.google.com/policies/privacy/ — Opt out: https://tools.google.com/dlpage/gaoptout

We may share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

4. Behavioral Advertising

We may use your information to provide targeted advertising and marketing.
Opt-out options:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or use the Digital Advertising Alliance: http://optout.aboutads.info

5. Do Not Track

We do not alter our Site’s data collection practices when receiving a “Do Not Track” signal from your browser.

6. Your Rights (EU/EEA Residents)

If you are in the EU/EEA, you have the right to:

Access the personal information we hold about you.
Request corrections or deletion of your personal information.
Withdraw consent for processing (where applicable).

We process your information to fulfill contracts (e.g., orders) and for legitimate business purposes. Your data may be transferred outside Europe, including to the U.S. and Canada.

7. Data Retention

We keep Order Information for our records unless and until you request its deletion, subject to legal and tax record-keeping requirements.

8. Refunds and Returns

We handle refunds in line with our Refund and Returns Policy, available here: [Refund Policy].
Refunds are processed via the original payment method and may take 5–10 business days to appear in your account, depending on your payment provider.

9. Security of Your Information

We use SSL encryption across our Site. All payment transactions are processed through PCI-DSS compliant providers. We do not store your full payment card details on our servers.

10. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Changes will be posted on this page with an updated “Last Updated” date.